Medicover is one ot the biggest private healthcare organizations in Poland. The company decided to improve it’s mobile application for their patients. The goals for the project were:
- A better Look&Feel of the app.
- Improving general user experience
- Better device coverage by implementing additional platforms: Windows and Blackberry
- Creating additional communication channel with PUSH notifications
- Relieving the company’s call center and reception desks
- Encouraging patients to cancel their visitis if needed